The COVID-19 pandemic has subjected our society to radical change and a paradigm shift in several respects. Besides the healthcare system and social behavior, the pandemic has also significantly influenced consumer payment habits. In 2021, 59 percent of the population preferred cashless payment options using cards or smartphones. The advantages are obvious: it's faster, more hygienic, and easier than rummaging through a wallet for bills and coins.

Especially in the context of hygiene, contactless payment via smartphone has proven its worth during the coronavirus pandemic. One in five people now pays contactlessly, meaning without cash or card. They simply take out their smartphone, and after a short "bing," the payment is completed without any physical contact.

However, cashless payment requires that this payment option be offered. It sounds almost unbelievable: In the 21st century, and especially during the pandemic, there are still retailers who don't offer cashless payment?! That's like riding a horse to work...